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CCIF Montreal 2016 – May 26-27, 2016

May 26, 2016 @ 7:30 pm - May 27, 2016 @ 3:30 pm UTC+0

Speaker Spotlight

Andrew Shepherd, Senior Director, Industry Programs, Automotive Industries Association of Canada

Andrew_ShepherdAndrew Shepherd is Senior Director, Industry Programs at the Automotive Industries Association of Canada, as well as Executive Director of I-CAR Canada.  He has been involved in training and human resource policy in government and industry, and joined AIA in 2010 to manage I-CAR collision repair training in Canada.

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Leanne Jefferies, Director of Collision Programs, Automotive Industries Association of Canada

LeanneLeanne Jefferies is Director of Collision Programs at AIA Canada, Director of CCIF Skills Program and VP, Canadian Operations, Assured Performance Network/Certified Collision Care.  With 20 years experience in the industry, Leanne works with stakeholders across Canada to collaborate and develop solutions to create a better, more sustainable future for the collision repair industry.  Leanne was honoured as a 2014 Most Influential Women in Collision Repair (MIW).  Her automotive career began with 12 years ownership of  a collision repair facility.  She is a regular contributor to several  industry publications, volunteer for WIN (Women’s Industry Network), and on the Advisory Council for AIA Canada’s AWAKE initiative (Advancing Women in Automotive Knowledge Exchange).

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France Daviault, Senior Director of Industry Relations, AIA Canada – Advancing Women in Automotive – Knowledge Exchange (AWAKE)

France_web-119x148As Senior Director, Industry Relations for AIA Canada, France was instrumental in obtaining federal funding from Status of Women Canada. France’s vision to develop a comprehensive framework to address the recruitment, retention and advancement of women in automotive is fully supported by the aftermarket industry and other stakeholders, and AIA Canada is leading the way in addressing gaps within the industry. The first phase of the 3 year project called Advancing Women in Automotive – Knowledge Exchange (AWAKE) was to conduct a needs assessment aimed at gaining a better understanding of women’s perceptions of, and experiences in the industry; examining existing recruitment, retention and advancement practices; and recommending concrete actions to increase the industry’s ability to attract and retain female talent. The report will be launched at AIA’s Women’s Leadership Conference where France will provide a glimpse into the research findings and recommendations.

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Larry Jefferies, Strategic Growth Consultant, Jefferies Consulting

L_JefferiesIn his current capacity, Larry is working with CARSTAR Canada to provide strategic acquisition opportunities to CARSTAR franchise partners. In addition, Larry is consulting within the collision industry on various projects. Larry is a co-founder of CARSTAR Automotive Canada and during his 20 year tenure, focused on the growth of the franchise to over 230 locations. In addition to his CARSTAR role, Larry has served on the executive of the Automotive Industries Association of Canada, including a term as Chairman. He has recently finished serving his second term as Chairman of CCIF and has been active in other industry related activities including Skills Canada and I-CAR Canada.

First Notice of Loss (FNOL) presentation
Structural Repair – Minimum Requirements presentation

Joe Carvalho, Manager, National Auto Vendor Programs, Claims – Economical Insurance

joe-carvalho-hi-resJoe Carvalho is the Manager, National, Physical Damage Vendor Programs for Economical Insurance. Joe’s roots are deep in the collision industry. He is a licensed collision professional who, over the last 27 years, has worked for Economical Insurance and has recently assumed his current national role for Economical Insurance. Joe is a passionate industry participant and after serving two years on the CCIF Steering Committee, has assumed the position of CCIF Chairman, starting his term in January 2016.

David Creighton Adams, President, Global Automakers of Canada (GAC)

david_adams_webDavid Adams was appointed President of the Association of International Automobile Manufacturers of Canada (AIAMC) in March 2005. In May 2013, the AIAMC changed its name to the Global Automakers of Canada to reflect the members’ growth and relevance in the Canadian automotive industry. The GAC is the national industry association representing the interests of 14 global automakers engaged in the importation, distribution and servicing of light duty vehicles in Canada. David has over 25 years’ experience working in various facets of the automotive industry in Canada. Prior to his appointment as president of the AIAMC, he worked for 18 years in increasingly responsible positions with the Canadian Vehicle Manufacturers Association. David currently serves Chair of the Board for the Canadian Motor Vehicle Arbitration Plan, and serves as a director of the Automotive Business School of Canada.

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Paul Stella, Manager, Collision Repair & Refinish, Toyota Canada Inc.

Paul_StellaGraduated from Centennial College Automotive Program and was hired at Toyota Canada (TCI) in 1986, Paul has spent his entire career at TCI and has had several positions at head office and in the field including Warranty, Quality Assurance, District Parts and Service Manager (Calgary Zone Office) District Parts and Service Manager Lexus, Manager-Vehicle Processing Center, Operations Manager-Parts Distribution Center, Manager-Parts Operations & Logistics and is now the Manager Collision Repair & Refinish. Paul was involved in a “Mobile Service Pilot” for Lexus and was involved in the design / construction of the new Vehicle Processing Center in Toronto.

Martin Samson, Senior Analyst, Automobile Appraisal, Automobile Appraisal and Insurance Plan Division, Groupement des assureurs automobiles (GAA)

martin_samsonMr. Martin Samson holds the position of senior analyst in the Automobile Appraisal and Insurance Plan Division of the Groupement des assureurs automobiles. In addition to his designation as a Chartered Insurance Professional by the Insurance Institute of Canada, Mr. Samson has accumulated some twenty years of experience in the property and damages insurance industry in the areas of underwriting and claims.

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Terrence Bradimore, VP of Operations, C.K. Collision Centres

Terrence_BradimoreTerrence Bradimore is the VP of Operations at C.K. Collision Centres, and is a second generation shop owner with over 20 years of industry experience. He has a strong focus on implementing new technologies and operates C.K. Collision as a meritocracy – good ideas are implemented and outdated practices are discarded based on their merits, not by mere opinion, tenure, or hierarchy. He loves you in the industry more than he is terrified of microphones, and hopes to be a positive contributor to an environment focused on finding creative solutions that benefit shops, insurers, OEMs, and customers.

Tony Sutera-Sardo, National Vendor Manager APD, RSA Insurance


Tony Sutera-Sardo joined RSA Insurance in 1999 and brings over 25 years of industry experience to his role as the National Vendor Manager APD. He’s worked in several Claims roles including that of Director Auto and Heavy Equipment Appraisal & Vendor Relations. He has a background in Automobile Appraisal both independent and staff as well as an Extensive Technical Background in Auto body Repair beginning in 1989. Tony sits on several committees including the GAA Technical Committee in Quebec and the CCIF Steering Committee.


Patrice Marcil, Learning & Development Director, Axalta Coating Systems


Patrice started his career with Axalta as a Technical Training Instructor in 2000 moving to Training and Customer Care Centre Manager, then adding Strategic Planning and Refinish Performance Management responsibilities for Canada. His current role is Learning & Development Director for North America. He graduated from I’Université du Québec à Trois-Rivières in science of Education in 1996.

Patrice started in the automotive Industry in 1979 as part time technician in his father’s shop moving to shop manager in 1985 until 1989. He began a second career as a Collision repair Instructor from 1990 to 2000. During that period, Patrice also worked as Assistant-Editor for a Collision Repair Magazine and an industry consultant for various automotive industry organizations.

Patrice is still involved in the Industry representing Axalta Coating Systems at the Canadian Collision Council and the Canadian Collision Industry Forum (CCIF). He has been contributing with I-CAR between 1993 and 2015 from Instructor to chairman of the I-CAR committee in the province of Québec.

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Michel Caron, Vice President, Sales, Dealer Fixed Operations and Collision Repair Solutions, Audatex Canada

Michel_CaronMichel is the Vice President, Sales, Dealer Fixed Operations and Collision Repair Solutions, and has been with Audatex Canada for 13 years. With his in-depth product knowledge and 20+ years of experience in the Canadian automotive and insurance industry, he has a deep understanding of the needs of shops, independent appraisers and the various other customers of Audatex Canada.

Michel has an unwavering commitment to customer service and excellence and he is a true student of the automobile and software technology fields.

Bruce Carrick, Senior Business Process Consultant, Mitchell International

Bruce Carrick has twenty years of experience in the automotive repair and insurance industries. Currently, he is Senior Business Process Consultant at Mitchell International, a leading provider of information, workflow, and performance management solutions for the industry. For the past eight years at Mitchell, Bruce’s focus has been on helping insurers and body shops to improve their claims handling workflow through the use of software technology and data solutions. Prior to joining Mitchell, Bruce worked at CCC Information Services in various product management roles. Bruce holds an MBA from McMaster University.

Chris Hogg, Business Planning Specialist, Honda Canada Inc.

Chris Hogg photoStarting at Honda in 2002 Chris has held various positions including Information Technology, Sales Operations Analyst, and most recently Business Planning.
In 2013, Chris launched Honda’s national body shop certification program called ProFirst, Honda Canada’s official recognition program for Honda and Acura dealer-owned, and independent collision repair facilities. The purpose of ProFirst is to promote the correct, complete, and safe repair of Honda and Acura vehicles and to provide support to those collision repair businesses who have demonstrated a commitment to a high level of customer care and satisfaction.
Chris is also responsible for program management and dealer network support for Honda Canada’s Honda/Acura Collision Advantage Parts Program. Honda Canada’s Collision Advantage Program is a wholesale support initiative, available to both Honda and Acura dealers.

Sandro Perruzza, Speedy Collision

Sandro Perruzza photoSandro currently owns two Speedy Collision facilities in the Greater Toronto area, and has been in the collision repair industry since 1990. He is a second generation owner in a well-established market. He has a Black Belt Certificate in Lean Six Sigma (York University) and has been responsible for overseeing a corporate sponsored initiative to educate Speedy Collision staff and owner/operators in Lean principles and continuous improvement. Sandro is also a Licensed Red Seal Automotive technician.

Scott Wideman, Collision Program Manager, Volkswagen Group Canada Inc.

Scott Wideman has over 23 years of experience in the automotive industry, with 19 years in dealer aftersales for 7 different automotive brands. In his current role, Scott is responsible for the collision program development and rollout for Volkswagen and Audi and is focused on working with all stakeholders to improve the collision repair process with consumer safety the top priority.







May 26, 2016 @ 19:30
May 27, 2016 @ 15:30
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Hotel Omni Mont-Royal
1050 rue Sherbrooke Ouest
Montreal, Quebec Canada
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