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CCIF Toronto 2022 – February 3-4, 2022

February 3, 2022 @ 8:00 am - February 4, 2022 @ 5:00 pm EST

Event Details

February 3, 2022
Exclusive meeting rooms: 8:30am – 6:30pm*
Workshop: 4:30pm – 6:30pm
Networking Reception: 6:30pm – 10pm

February 4, 2022
Breakfast, registration and exclusive meeting rooms: 7am – 8:30am*
General sessions: 8:30am – 11:30am
Lunch and exclusive meeting rooms: 11:30am – 1pm*
General sessions: 1pm – 3:45pm

*Please note that we will not have our regular trade show in 2022. More information about exclusive meeting rooms coming soon.

Timing is subject to change.


The CCIF Toronto 2022 registration fee provides full access to the conference including Friday breakfast, lunch and refreshments. The registration fee also includes all optional activities including the workshop on Thursday afternoon*, and the Networking Reception on Thursday evening. New for this year, attendees will also have the ability to book appointments to meet with CCIF partners in private meetings rooms on Thursday and Friday**. *Space is limited. **Stay tuned for more information.

Early bird registration fee: $179 +TAX until December 3, 2021
Regular registration fee: $199 +TAX after December 4, 2021
Pre-registration is required.

As of September 22, 2021, the province of Ontario requires proof of vaccination for entry into the event venue, Delta Hotels by Marriott Toronto Airport & Conference Centre for all guests over 12 years of age. All attendees must be fully vaccinated (two doses plus 14 days) and provide their proof of vaccination along with photo ID to access the venue.


***To avoid any technical problems with the registration form, please use the latest version of Google Chrome, Firefox, Safari or Microsoft Edge***


February 4, 2022

7:00am to 8:30am Breakfast + Exclusive Meeting Rooms
8:30am to 9am Welcome & Opening Remarks
9am to 10am Batteries are Included
10am to 10:30am Networking Break
10:30am to 11:30am
(concurrent sessions)
Salvage is Gold – How to
Maximize Total Loss Returns
(panel discussion)
The Connected Car:
Harnessing the Power of
Vehicle Telematics
11:30am to 1pm Lunch + Exclusive Meeting rooms
1pm to 2pm
(concurrent sessions)
It’s Time to #ownthemarket Navigating the Pitfalls of
Towing and Storage
2pm to 2:30pm Networking Break
2:30 to 3:30pm HR session
3:30 to 3:45pm Closing remarks


Registrants for CCIF Toronto 2022 may attend our CCIF Business Development Series Workshop on Thursday, February 3 from 4:30pm to 6:30pm for free, but MUST reserve your spot at the workshop by emailing events@ccif.ca. Spaces are limited!

Title: How To Build a Culture of Execution
Facilitator: John Cox, AkzoNobel

Presentation Outline
Have you ever left a conference full of good ideas of what needs to be done only to get back to your business and find yourself in the same spot months, maybe even years later?  Knowing what needs to be done is one thing…knowing how to get it done is a whole other game.  It requires clarity of vision, accountability of Team members and ultimately the commitment to execute. This workshop will give you strategies to facilitate change and execute goals in everyday behaviors.



Title: The Connected Car: Harnessing the Power of Vehicle Telematics
Speaker: Kyle Sabi, Enterprise Holdings

Presentation Outline
In this session, attendees will learn:

• What do we mean by Connected Car?
• What are the current capabilities?
• How is this technology being applied/used in a large fleet operation?
• How soon will we achieve critical mass?
• What could this mean for CCIF stakeholders?


Title: Navigating the Pitfalls of Towing and Storage
Speaker: Lane Bailey, ELC Dispatch Solutions

Presentation Outline
In this session, attendees will learn:

• How to manage a difficult industry
-Release vehicles and move them to your garage or your preferred vendor
-Reduce storage charges
-Reduce towing fees
-Manage Heavy Tows and negotiate lower fees
• How to reduce fraud and opportunity for fraud
• How to reduce logistical cycle time and increase logistical efficiency
• Increase preferred network use
• Increase ability to track and manage data
• Increase ancillary savings
• Reduce suspect paralegal referrals, suspect medical referrals
• Increase customer SAT through savings, valet programs and more


Title: Batteries are Included
Speaker: Stefano Liessi, Canadian Collision Specialist

Presentation Outline
In this session, attendees will learn:

• The approach to repairing Electric Vehicles (EVs) in the mainstream production collision sector.
• Safety, procedures, comprehension, future challenges, all are not alike.
• Will it be as soon as implied? The viability of EVs
• ADAS and the relation to EVs and the repair processes
• Skills and Education, are we behind or ahead?
• Cost and timing- spread the cost over time to gain the wealth
• How should we – verses how we normally approach these advancements


Title: It’s Time to #ownthemarket
Speaker: Venessa Di Vito, Auto+ Performance

Presentation Outline
In this session, attendees will learn:

New perspective on gaining additional sales, traffic and customer retention to their repair facilities and within their local markets without spending thousands of dollars on marketing efforts.

For over 60 years, most collision repair facilities have depended on other businesses to either provide them with work or to advertise and market their businesses on their behalf.

As the automotive industry continues to shift, evolve and grow, the world of marketing, and specifically, digital marketing, is also doing the same.

Join us for a fresh new perspective on how a collision repair facility could alter their focus and build a marketing strategy that will not only have them grow in sales and customer loyalty but also allow them to #ownthemarket within their local communities.


Title: Salvage is gold – how to maximize total loss returns  (Panel discussion)

Our Panellists:
-Impact Auto Auction


***Additional information about our HR session coming soon***


Speaker Spotlight

John Cox, Services Manager – Canada, AkzoNobel
John began his career with AkzoNobel in Account Management 20 years ago.  A Coaching background as well as spending 10 years in a body shop that was very engaged in AkzoNobel’s Acoat program, had him very interested in it from the get go.  He is now the Canadian Acoat Services Manager.  John is very passionate about helping Organizations and Individuals realize and reach their full potential.



Kyle Sabie, Assistant Vice President, Enterprise Holdings
A native of Southern California, Sabie began his Enterprise career in 2000 in the company’s rental operations. Over the next several years, Sabie quickly advanced through the rental ranks, overseeing rental operations in areas from the San Fernando Valley to Santa Barbara. In 2010, he was promoted to Corporate Rental Manager of Enterprise CarShare, helping to establish and enhance sustainable transportation options for cities, corporations, universities and government entities through expansions and key acquisitions. In 2018, Sabie took on the additional responsibility of leading the company’s Exotics Car Collection, operating in the U.S., Canada and the U.K. Then in 2019, he was ask to lead the efforts to bring to life a vehicles subscription model, called Subscribe with Enterprise, marking a first for the North American rental industry. More recently Sabie recently has additionally taken on the business lead responsibilities of the company’s Connected Car efforts, which included the recent roll out of automating the reading of fuel and odometer at the open and close of rental tickets for all eligible Ford and GMs vehicles in the U.S.


Lane Bailey, Vice President, ELC Dispatch Solutions
Lane started his insurance career as a private investigator working exclusively on insurance investigations. He then progressed through the insurer ranks from RIBO licensed insurance adjuster working for a brokerage, to several other areas in the industry including claims, accident benefits, bodily injury, and special investigations. Lane is presently Vice President ECL Dispatch Solutions.



Stefano Liessi, Lead Consultant / Trainer, Canadian Collision Specialist
As a Red Seal technician, refinisher, and the founder of Canadian Collision Specialist, Stefano enhances his 40 years of experience with 14 years of I-CAR instructing coupled with 6 years of high school teaching to bring you training and coaching that encompasses all learning styles. Having experienced the corporate side of the industry, insurance, and management, Stefano’s focus is, getting it right the first time with proper updated repairs, performed equitably, for all of the parties involved in the collision industry.



Venessa Di Vito, Founder, Auto+ Performance
Venessa Di Vito is the owner and founder of Auto+ Performance, a full-service automotive marketing and solutions company specializing in generating growth in sales, traffic and customer retention for a Collision Repair or Dealership facility within their local communities.

For almost 20 years, Venessa has been helping automotive businesses across North America with business best practices and will continue to find ways to support and grow this ever evolving, yet incredibly exciting, industry.

***Additional speakers coming soon***



Air Canada
Book online at www.aircanada.com and enter promotion code KAJUCAF1 to receive a 10% discount on eligible fares*. The travel period begins Thursday, January 27, 2022 and ends Friday, February 11, 2022. *5% discounts will apply to standard fares, 10% flex fares & up for North America travel.

Book online at www.westjet.com/conventions and enter promotion code U19HT34 to receive a 5% discount off Econo, 10% discount off EconoFlex and Premium base fares for guests travelling to Toronto, Ontario (YYZ) only. The travel period begins Thursday, January 27, 2022 and ends Friday, February 11, 2022. No discount will apply to Basic or Business class bookings. Travel Agents GDS promotion code: YBF19.

VIA Rail Canada
Book online at https://reservia.viarail.ca/ and enter discount code 14189 to receive a 10% discount off the best available fare in Economy, Economy Plus, Business, Business Plus, Sleeper class for guests travelling to Toronto Union Station and Toronto Pearson Airport (connection from Union Station to the Airport via UP Express). The travel period begins Tuesday, February 1, 2022 and ends Sunday, February 6, 2022. No discount will apply to Escape fares and Prestige Class. Fare applies to a maximum of two passengers per booking.


Hotel Information

CCIF is pleased to offer special rates starting at $160 + tax at the Delta Hotels by Marriott Toronto Airport & Conference Centre. To book a hotel room, please contact:

Phone: 1-800-668-3656 or 416-244-1711
Online: https://www.marriott.com/event-reservations/reservation-link.mi?id=1635521628678&key=GRP&app=resvlink
Block Name: Canadian Collision Industry Forum Toronto 2022

Rates eligible until Friday, January 14, 2022. Guestrooms will be subject to availability on a first come, first served basis.

Book now!



February 3, 2022 @ 08:00
February 4, 2022 @ 17:00
Event Category:


Delta Hotels by Marriott Toronto Airport & Conference Centre
655 Dixon Road
Toronto, ON M9W 1J3 Canada